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Get in touch

We're here to help you report better

Talk to sales about pricing and deployment, get product support, or send a message directly — our team replies within one business day.

  • Sales questions

    Pricing, deployment options, or a live walkthrough — reach our sales team directly.

    Email sales

  • Support questions

    Already a customer? Get fast, specific help from our support engineers.

    Email support

  • Chat with us

    Get a quick answer from sales or support over live chat.

    Start a conversation

Send Us Your Message

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Where we are

Four offices, one platform

Bold Reports teams sit across three continents to support customers close to their timezone.

  • Bold Reports headquarters building at 2501 Aerial Center Parkway, Morrisville, NC, USA

    HQ - Morrisville, USA

    2501 Aerial Center Parkway Suite 111, Morrisville, NC 27560, USA.

    +1 919.481.1974

  • Bold Reports office at Eymard Complex, Anna Nagar, Chennai, India

    Eymard Complex - Chennai, India

    AJ 217, 4th Avenue, Shanthi Colony, Anna Nagar, Chennai-40, India.

    +91 44 26210413

  • Bold Reports office at Mathura Complex, McNicols Road, Chetpet, Chennai, India

    Mathura Complex - Chennai, India

    McNicols Road, Dasspuram, Chetpet, Chennai-31, India.

  • Bold Reports office at Municipality Block, Kisumu, Kenya

    Kisumu, Kenya

    Municipality Block 9/134 & 9/135, Kisumu, Kenya.

Reviews

What do customers say about Bold Reports?

Customers rate Bold Reports 4.8 out of 5 on Capterra, GetApp, and Software Advice, and 4.1 on G2. These reviews were shared on G2; each links to the original.

  • We switched from SSRS with little effort. It works great in our WPF and Blazor applications, supports our old reports, and lets developers create new ones easily. The pricing is fair for ISVs, and the support team is fast and helpful.

    Aaron SCEO · review on G2
  • Bold Reports is easy to use, enabling both teams and business users to modify reports confidently. Setup is quick and smooth. It integrates well with SQL Server, Microsoft Fabric, and other tools, and works reliably for recurring reports.

    Brad MChief Information Officer · review on G2
  • The desktop designer and writer for .NET Core make report creation easy, and connecting to databases is seamless. It’s a great solution for generating offers, invoices, and reports in our CRM app.

    Muhammed YCo-Founder & Full-Stack Developer · review on G2
  • Bold Reports was easy to integrate and works smoothly. It creates clean, professional-looking reports, and the documentation is clear with plenty of helpful examples.

    Domenico DFunzionario · review on G2

FAQ

Questions about getting in touch

Can't find what you need? Email us directly.

How quickly will I get a response after submitting the contact form?

Bold Reports replies within one business day of your message being submitted.

What is the difference between contacting Sales and Support?

Sales handles questions about products, pricing, and deployment options. Support is for existing users who need technical help, and you can reach them through the Get Support page or by creating a support ticket.

How do I get technical help if I am already a Bold Reports customer?

You can create a support ticket at support.boldreports.com, and a support engineer typically responds within 24 hours. You can track your ticket status and history from submission through resolution.

Can I chat with someone directly instead of filling out the form?

Yes, Bold Reports offers live chat with both sales and support teams for a quick response, along with a WhatsApp option for chat support.

What are the different ways to reach the Sales team?

You can email the sales team, call the toll free number (+1 888.936.8638), or call the Morrisville, USA office directly at +1 919.481.1974.

Does Bold Reports have offices outside the United States?

Yes, Bold Reports has offices in Morrisville USA, two locations in Chennai India, and Kisumu Kenya.

Where can I check the official support terms or SLA for my deployment?

Bold Reports publishes a separate Cloud SLA and On-Premises SLA, both available as downloadable documents linked from the support page, covering uptime and response terms specific to each deployment type.

Can I request a product demo through this page?

Yes, you can request a live demo through the Request Demo option, or explore the Live Report Gallery and Self-Guided Demos if you prefer to explore on your own first.

I am on a free trial. Can I still get support?

The contact and support pages do not distinguish trial users from licensed customers, so you can reach Sales for product or pricing questions, or use the support ticket system for technical issues.

How is the information I submit in the contact form handled?

Submissions are covered by Bold Reports' Privacy Policy and Cookie Policy, which are linked directly below the contact form, and the form itself is protected by reCAPTCHA.